Frequently asked questionss

Frequently Asked Questions

Some of the more frequently asked questions we get are listed below. If you have any other questions, then please don't hesitate to contact us.

  • Do we own the designs Criativo produce for us?
  • You own the copyright to all designs the moment they are fully paid for. This means that we can burnt them onto CD for you to take to the printers (or we could manage this for you). With websites, you own the design and HTML files.

  • Do you charge for meetings?
  • We do not charge for initial meetings. We're more than happy to meet up and discuss your needs, whether get the job or not. Sometimes you may just have an idea, or you might need to plan a project with a price in mind, we understand. Hopefully, we’ll have convinced you that we’re the people to see when you are ready.

  • What if I don’t know how to go about writing content?
  • Don’t worry. When we meet we will determine what your objectives are, who your target market is and from there help you through the process of preparing the right info. Alternatively, we can write copy for you.

  • What are your opening hours?
  • We are open from 9 - 5.30, Monday to Friday but we love what we do so we can often work late and outside these hours should it be required.

  • You don’t have any prices on your site....why not?
  • We recognise that in some industries the best thing you can do is state how much you are going to charge, it may give you competitive advantage, however in our industry, where so many variables determine how much a project may cost, we'd rather meet up and assess your needs, then tell you the damage. We do understand though that sometimes, you want a ball park figure just to know if we’re speaking the same language. Take a look at our portfolio, we’ve worked for one man bands and huge companies. We are very friendly and competitive. (in fact we believe that nobody delivers the quality we do for the prices we charge). Give us a call or pop in and say hi.

  • How Long Does It Take To Build A Web Site?
  • We usually complete most web sites in 2-3 weeks. More advanced web sites that contain more features or a great deal of content can take longer to complete.

  • Do I Need To Know Anything About Web Sites?
  • You do not have to have any technical background, or need to know anything about web sites or web design. As a web designer, it is our job to do all the hard work for you! All you need to be concerned about are the objectives of your web site, how you want it to look, and the text of the web site.

  • How Do I Get Started?
  • Getting started is really easy. Simply contact Criativo and we will discuss your requirements with you in more detail. Once we have reviewed your needs, we can come up with an estimate of how much the site will cost. Give us a call, we’re looking forward to hearing from you.

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